Woven & Tufted Wools

Woven and Tufted Wools

CLEANING AND MAINTENANCE

Vacuum frequently to remove surface dirt. To prevent excessive wear on carpet fibers, use a suction-only canister vacuum or adjust your vacuum brush to the setting furthest from the carpet’s surface
Treat all spills immediately
Invest in professional cleaning as needed. Avoid stain-repelling treatments with silicone; they can make soiling worse
To prevent dirt from being tracked onto your carpets, place doormats at all commonly used entrances and clean them regularly
Change vacuum cleaner bags when half full
Regularly check and change heating and air-conditioning filters

Always have the right cleaning materials on hand—spills can happen any time
Blot (don’t rub!) spills immediately with white paper towels or a clean, absorbent cloth
Only use pH-neutral cleaners and solvents. Pre-test cleaners in a small, inconspicuous area
Different stains require different cleaning treatments and cleaners—bookmark the chart below for reference
Apply the appropriate cleaner to an absorbent towel and gently blot up the spill. To avoid re-applying the staining material, flip the cloth
Avoid excess water when cleaning; do not oversaturate your carpet
To prevent a stain from spreading, work inward from the edges of the stain as you clean.
Be aware that cleaning agents may take a few minutes to start working
After the stain has been removed, use paper towels or a dry absorbent cloth to blot residual moisture.
Rinse stain area with clean water, then dry by blotting with paper towels

Seek out dry cleaning systems such as Host®, Wool Clean by Wools of New Zealand , Capture®, Dri-Mate®, and Chem-Dry
For tackless wall-to-wall carpets, truck-mounted steam extractors are acceptable. However, we do not recommend them for loose rugs
Avoid portable units, such as Rug Doctor or Bonnet systems

Stain Treatment Chart