Proper maintenance protects your investment and keeps your carpets beautiful for years to come
Tencel’s natural fibers are absorbent, so these carpets should not be used in damp areas or in rooms where spills are likely (such as bathrooms and kitchens)
Vacuum frequently to remove surface dirt. To prevent excess wear on carpet fibers, use a suction-only canister vacuum or adjust your vacuum brush to the setting furthest from the carpet’s surface
Immediately remove spills using a clean, dry cloth
Natural fiber carpets cannot be steam cleaned or wet shampooed. Instead, use professional cleaning services as needed
To prevent dirt from being tracked onto your carpets, place doormats at all frequently used entrances and clean them regularly
Change vacuum cleaner bags when half full
Regularly check and change heating and air-conditioning filters
TIPS FOR SPOT REMOVAL
Quick removal of spots and spills is essential for keeping your carpet beautiful. Here are some tips for success:
Immediately blot—do not rub—liquid spills with a paper towel or a dry, absorbent cloth. Rubbing can push liquids deeper into carpet fibers, making the stain worse
Remove spilled solids with a spoon, working from the outside to the inside of the spill to avoid spreading it
Only use dry cleaning products such as Wool Dri, Capture, or Host for spot removal. Pretest in an inconspicuous area first
TIPS FOR WALL-TO-WALL CLEANING
Professionally dry clean only. Natural fiber floor coverings may shrink, stain, or discolor if wet shampooed or steam cleaned